Frequently Asked Questions (FAQ)

1. Prices:

All the displayed prices on the page are final, expressed in RON (Romanian New Lei) and contain 19% VAT.

2. How do I buy?

Please click on the "Order" for the desired product. Please complete the short order form with your personal data and press the "Send" button. After we have received your order, we will contact you as soon as possible by mail or by phone in order to confirm whether the product is in stock and to confirm your order. For the products that are not in stock, a minimum of 30% of the product's value has to be payed in advance to confirm the order.For car tuning related products, such as spoilers, body kits and so on it is necessary to pay at least 50% of the product's value in advance. Note that for international shipments, the full price of the product should be payed in advance, as well as the shipping costs.

3. How do I pay?

After we receive your order, if necessary, we will send you by email a copy of the invoice, based on which you can pay fully or partially for the product. If the product is in stock, you can choose to pay for the product after you have received it. You can order products from stock without paying an advance if the price of the product is under 1000 RON. Note that for international shipments, the full price of the product should be payed in advance, as well as the shipping costs. In order to make payments through Bank transfers, you can see all the company's financial related data in the "Contact" section.

4. How much does the shipping take?

If the ordered product is not in stock, we can get it in about 2 weeks, if it's not specified otherwise. The duration of the shipment will depend on the country where the product should be shipped. Before you pay for the product, please contact us to ensure that the ordered product is available in Europe and for a confirmation that the product can be delivered.

5. Shipping:

The shipment will be done using international courier services. The shipping costs will be supported by the client.

6. Correctness of the specifications:

The technical specifications as well as the prices of the products displayed on this page are informational and can be changed without further notice. The pictures displayed for the products can be slightly different from the original ones. We do not assume responsability for the correctivity of the data, gramatical or typing errors.

7. Warranty:

The warranty for the new products is 12 months, if not specified otherwise. The returned products in warranty should be in their original package, containing all the accessories, without being modified, scratched or damaged in any way. The shipping costs, as well as other additional costs for products returned in warranty will be supported by the client.